Supplying a top supplier with a new mindset.
FS/A was asked to support the leadership team at their monthly full day meetings. It soon became apparent there was a significant divide between the leadership team and the rest of the company. Communication was good at the leadership team level, but it stopped there. An initiative was undertaken to build one team on the same page. All corners of the organization were interviewed, followed by a full day retreat with the entire organization. The plant was shut down for a full day so the focus could be on each other and what could enable one team to be on the same page. The result was the creation of a shared mindset where the interest of others and their perspectives were valued, regardless of rank.
Sales for this firm have doubled in the four years FS/A has been working with them. The leadership team continues to challenge itself to be more open and transparent to motivate each team member.